Service Claim Process

Step 1:

Find a repair facility

Click Here to find an authorized in-network repair facility near you.
Please review our Frequently Asked Questions related to warranty claims.

Step 2:

Take Your Vehicle to the Repair Facility

Simply let the repair facility know you're with Jamestown Auto Sales, Inc. for potential service claims. Due to varying shop times, please call and schedule an appointment.

Step 3:

Vehicle Diagnosis

Once the problem has been diagnosed, the repair facility will contact us at 937-372-7777, Option 3 for approvals before any repairs begin.